Delivery and Return Info

 

SHIPPING - UK

Shipping within the UK has a flat rate £2.95 delivery option using Royal Mail's second class service. Orders over £40 get FREE UK delivery. Postage can be upgraded at checkout to Royal Mail's first class service. Orders received before 12.30pm will in most occasions be posted out that day. Should you be in a rush for your fabric, please let us know and we will endeavour to have your parcel out ASAP.

If your order weighs more than 2kg, you may receive your parcel via Parcelforce's 48 hour service. If you have multiple pieces of fabric in your order, we may send your order in multiple parcels to allow us to send via Royal Mail standard service.

 

SHIPPING - REP of IRELAND

Shipping to the Republic of Ireland is available through Royal Mail standard parcel rate and Fastway. Using the Fastway option orders under £40 cost £6.50 postage and orders over £40 cost £3 postage. Please allow an additional 1 day for despatch of Fastway parcels as collection is very early each morning so is generally collected the next day or day after depending on the time of your order. Please note as we are based in Northern Ireland there is no additional VAT or customs charges. 

  

SHIPPING - INTERNATIONAL


We have linked up with Royal Mail on our website so that your shipping cost is calculated based on the contents of your basket. We only use signed for service for overseas delivery due to the high number of parcels which tend to go missing internationally, sorry! If you wish to see how much your order will cost before you checkout, simply go to your basket stage and enter your country in the delivery address to receive the exact price. You won't be tied to any order at this stage unless you enter payment details.

As a rough guide, use this table at a glance to see what your royal mail airmail service is likely to cost. If you have any problems receiving a quote in the basket or checkout please email us or call us +44 7977 238871 .

We have had to suspend our flat rate Parcelforce option for international sales as prices have shot up. We hope to have these back in place soon.....

**We are able to put a cap on some European shipments because we use special Parcelforce rates of £15.

Germany and Rep. Ireland can avail of a £12 shipping rate. **

We are able to provide some larger parcel rates for most EU countries using NI Parcels. These parcels tend to go through DHL Ireland and as such avoid any customs issues. These are available up to 5kg. 

 

Everywhere else please check your shipping options at checkout or send us a message for a quote.

Please note as we are based in Northern Ireland there is no additional VAT or customs charges within the EU. Website prices are quoted including VAT. They are some issues with EU parcels getting stopped at customs and treated as a GB parcel. We are doing everything we can to stop this happening but it is out of our control. You should NOT be charged customs or VAT at your destination country - please inform you customs office if they try to charge you. 

 

More information on the International World Zones can be found here

 

    Europe

International World Zone 1

excl USA due to post issues

International World Zone 2

eg Australia

USA

>250g (approx 1.5m) £12 £15 £16 £18
251-750g (approx 4m £16 £25 £25 £26
751-1250g (approx 7m) £17 £28 £32 £36
1251-2kg (approx 11m) £18 £32 £39 £44
>2kg (approx 11m +) £18 £39 / contact office Contact Office £50 / contact office

 

  

RETURNS

We want you to be completely satisfied with your order from fabricyard and therefore we are happy to accept returns which are received by us in the same condition that they were received by you. If you would like to return your order, please drop us an email at info@fabricyard.co.uk and return to the following address.

 

Fabric Yard

9 West Drive

Portstewart

N. Ireland

BT55 7ND

 

 

SAMPLES

We do provide a sample service with a 25p charge for each sample and a £1 delivery cost. If you are unsure whether your fabric will be suitable, this would be a good way of checking colour and quality before you purchase. You can order your samples here